Refund policy

Return Window & Eligibility
We accept returns on all products. Customers have the right to request a return within 30 days from the date of delivery. To be eligible for a return, your item must be unused, unwashed, and in the same brand-new condition that you received it, including all original packaging.

How to Initiate a Return
To start a return, please contact our Customer Service team at got2haveit378@gmail.com. Our team will provide you with a prepaid return shipping label and the specific warehouse return address. Do not mail items back without contacting us first, as this may delay your refund.

Refund Processing Timeline
Once you drop off your return package with the carrier, please reply to your support email thread with the tracking number. Once the product is shipped and tracking is verified by our team, we will issue a full refund directly back to your original payment method.

Damaged, Defective, or Wrong Items
If your product arrives damaged, defective, or incorrect, please email us at got2haveit378@gmail.com within 7 days of delivery with photos of the issue. We will immediately send a free replacement or issue a full refund.